Returns & Exchanges
At Pretties, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return window for unopened and unused products.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Package Your Items
Securely pack the unused products in their original packaging to ensure they are not damaged during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing